There are several ways to brew coffee and each method creates a different taste. The high-pressure brewing method extracts the maximum flavor and aroma from coffee grounds. Many fine restaurants and hotels the world over only serve freshly brewed coffee extracted under high pressure. A capresso espresso machine does exactly that.

Brewing coffee as quickly as possible and under high pressure is the ideal process to extract maximum flavor and aroma from your coffee while also preventing the extraction of bitter oils.

When you use this technique to brew one or two ounces of coffee at a time it is considered an espresso. When the grinding, the tamping and the pressure all come together in the right combination your espresso will always produce a foamy layer on top, called the “crema”. Crema doesn’t just look nice. It traps the fine aromatics and the light gaseous flavors of coffee beans that register on the palate. It keeps the flavors, which would other wise escape, locked in. The crema is the hallmark of a well prepared espresso.

High pressure pumps are the key to good espresso. The pump forces the water through resistance provided by the packed grounds. The amount of pressure it needs to do so is commonly measured in bar. Good espresso pumps should be able to create more pressure than they need to produce perfect espresso. A good pump has a capacity of creating 15 or more bars. Water should pass through the coffee at approximately 7 to 9 bar of pressure. If the pressure is too low the crema will disappear and the coffee will taste thin and watery. If the pressure is too high the coffee will taste bitter and the espresso will have no crema on top.

Do you like to stand out from the crowd? Can’t stand any attempt to make you into one of society’s clones and get rebuked for your alternative perspective?

As Claude McKay stated, “If a man is not faithful to his own individuality, he cannot be loyal to anything.”.

There are many different ways to feed your inner artist and paint the world with your taste – and none require you to be an anarchist.

Express your personality through an assortment of clothes in your closet and a customized music play list. Or you can take up base jumping, shave one side of your head or floss your ride any way you damn well want.

Specialized center caps, vanity plates, seat covers and rims that shine from here to tomorrow are just a few of the ways to express your individuality.

Here is a checklist to get you started on setting your vehicle apart.

20 Ways to Ramp Up Your Ride

 

 

1. Handmade mats (think alpaca and now your feeling it)

 

 

2. Frame your plate with something unique

 

 

3. Tint windows for privacy and UV protection

 

 

4. Install neon undercarriage lights for that UFO glow

 

 

5. Go for a full body kit

 

 

6. Got a bed in back? Cargo liner

 

 

7. A navigation system with the biggest screen you can fit

 

 

8. Center caps for rims that glow

 

 

9. Splurge on stylish roll pans or aftermarket bumpers

 

 

10. Decals, baby. Decals

 

 

11. Step up your game with vertical doors

 

 

12. Take your suspension up or down

 

 

13. Change your lights or add more where you want them

 

 

14. A slammin’ sound system is a given

 

 

15. Have a custom grill made

 

 

16. Install a cowl induction hood to cool your engine

 

 

17. Cover or replace the stock steering wheel

 

 

18. Add an alarm system to protect your “baby”

 

 

19. An HD radio is always a good choice

 

 

20. Replace the stock shifter with something leather, carbon fiber or that glows

 

 

…Now, be yourself and be bold!

One of the main causes of bad breath is caused by the build up of bacteria in the tongue especially at the rear of the tongue and underneath layers. However, this problem can conveniently be treated using a blend of equipment like oral tongue cleaners and excellent oral cleaning routine. The most significant cause of bad breath is brought about by leftover food debris in the mouth and this invariably leads to tooth decay, which invariably lead to bad breath. You have to avoid left over food particles in your mouth.

You should know that tonsils could contain lots of bacteria as well as tonsil stones. These are sufficient to emit tons of bad odors so much that no amount of tongue or teeth cleaning can effectively treat. The most fortunate thing is that these stones can be thawed and the bacteria eliminated. Did you know that the consumption of certain foods could cause bad breath? Hence, ingesting things such as garlic can lead to bad breath. Therefore, it is advised you stop taking onions and garlic or clean your mouth completely after eating these foods items.

Though it is very difficult for an internal medical problem to induce bad breath but this is an aspect that should be taken into consideration. If every available remedy of breath refreshing has been tried, a physician should be consulted in the bid to find out the main cause behind the problem. There are sever health problems that can bring about bad breath and some of them are salivary gland infection, biofilm, dental carries, diabetes, gum retraction, gingivitis, dental plaques, tonsillitis and ulcers. So, it is essential you get to learn about the actual reason behind your bad breath before looking for cure.

One of the major causes of bad breath is an anaerobic bacterium that inhibits the rear of the tongue. These bacteria are not that bad in that they assist in the digestion process of humans. Hence, you cant and you should not attempt to eliminate all of them. Nonetheless, if you allow your mouth to be always dry, then you are providing a safe heaven for them to keep multiplying and that means more foul smells. There are literary millions of sufferers of bad breath in the world today. It is known that the primary cause of bad breath may be induced by poor dental hygiene, tooth decay, smoking, liver disease, gum disease, drugs, diabetes, infection and bacteria in the mouth. So, make sure you contact a doctor to check if any of these problems is responsible for your problem.

Incase you are not aware; there are some foods that can cause your bad breath to become worse. These foods are dairy products, fish, meats, and caffeine products. This is not saying that you should avoid taking them completely. What you only need is to apply medical products to check your bad breath problems. As much as you can see if you can stop using the generic brands, seeing that they are not quite efficacious. Bad breath is not only malodorous, but it similarly prevents people from coming close to you. It can ruin your self esteem and spoil your social relationship seeing that those you will be attempting to speak to will try to end a conversation just when they start speaking with you. Therefore, if you notice this problem, do well to visit a dentist to help you out.

BK Hackett has been writing articles online for not quite 10 years now. Not only does this writer concentrate on bad breath cures, you can also look at his newest website on Office Paper Shredders and Fellowes Paper Shredder.

1. Earmark A Specified Block Of Time For Consuming Info On The Internet

Wasting hour after hour of your valuable and irreplaceable time on activities that shouldn’t take up more than 30 minutes a day has to come to an end.

What I’m referring to is anything and everything on the Web that you do to consume information – reading messages and emails, checking Twitter, digg and Facebook, reading blogs, the news – everything!

Give yourself 30 minutes to an hour every day to do nothing but savor it, take care of it, or however you choose to look at it. But once you’ve used up your time, then you can’t go back to it at all until later in the day or evening, once you’ve managed to accomplish all your other other jobs.

Stop these things from taking over your life by putting them in their place!

Give up checking this stuff every 5 minutes. Not only is that a momentum-killer, but in all probability, the rest of the world isn’t going to sit there twidding their thumbs waiting on your next Facebook update.

2. Take Charge Of Your Inbox

A whole book could be written on the topic of managing email (there have been, many of them), but these would likely be the highlights:

Immediately answer any email that can be replied to quickly. Quickly means less than a couple minutes.

Keep your replies short when possible. Keep only to the salient points, and don’t get too chatty (although you must be sincere, of course). However much you dislike writing long emails, it is almost certain that the person receiving lengthy emails dislikes them even more.

Delete any emails you haven’t responded to after a month. Holding on to them does nothing but make you feel guilty every time you open your inbox. And guess what – guilt is a guaranteed action-killer, so by getting rid of the emails, you’ll be getting rid of the guilt too!

3. Stay Disconnected When You Work

This means, close your office door (use a Do Not Disturb sign if necessary), turn off your phone (you can do it, I know you can), and close your instant messaging program.

You must get momentum working for you, because when you work in a state of ‘flow’, you are able to take action much faster, with greater results.

So, when you’re working, eliminate all distractions!

If you’d like to find 20 more ways to help you take action and beat procrastination, then get your free copy of Action Unleashed.

A carpet cleaning business plan can be a first step to profit in the cleaning business. Carpet cleaning is actually a relatively inexpensive business to start. Your overall financial investment is relatively small if you are patient and follow a tested carpet cleaning business plan. The worse thing a new business owner can do is seeking advice from equipment sales peoplewhen buying cleaning tools and equipment. They will be more then happy to sell you the most expensive products they carry since they all work on commission.

A much smarter way to proceed is to research the cleaning business and decide upon the type of carpet cleaning you would like to perform. If careful, you can purchase only the tools you will actually use and you will be able to locate the best sources of all your equipment and cleaning chemicals. In the past few years, carpet cleaning equipment has improved greatly. The key to keeping your expenses under control is knowing what new technology really works and what tools you’ll never use. You can either dedicate weeks for research or locate someone you can trust who has been successful in the business and seek their advice. Your goal should be to find a carpet cleaning business plan to guide you through the decision making process.

The successful carpet cleaner must learn to perform the trade of carpet cleaning first. I’ve seen many franchise owners brag about how many jobs they complete in a day. They miss the point that anyone can keep busy, the challenge is to be profitable. In many cases these are the same guys who never get called back for another job. Use the wrong cleaning system and you might be fast but you might find the customer calls another carpet cleaner next month when those stains and spots return. This is one business where you can really be successful if you focus on customer service.

The internet can be a great source of help with researching the carpet cleaning business opportunity. There are several very good sources for learning about the different types of carpet cleaning as well as many places where the very best carpet cleaning equipment can be purchased at reasonable prices. But to be profitable and successful, use a good carpet cleaning business plan to save time and money.

The credit repair business will remain profitable regardless of the state of the economy. The current recession we’re going through is a good example – the credit repair business has enjoyed great success, even as other businesses have gone under. Credit in our society has become a near necessity for existence.

Roughly three quarters of Americans suffer from problem finances, which negatively affects their credit score and credit worthiness. Is it any wonder that the business of credit repair attracts people looking to start their own business?

But a huge market for credit repair is only one of the many advantages of this business. It requires little or no capital, personal rewards are high, it’s an outstanding means to make money and often needs little more than word-of-mouth recommendations.

OK, here’s the drill!

Step 1
Starting out, you’ll need to have your client procure copies of his credit reports (one from each of the major credit bureaus). Do one of the following:  Visit AnnualCreditReport dot com or call 877-322-8228. Another way is to Google “free credit report.” Don’t be surprised when you have thousands of results to choose from.

This is extremely important, because in more than 90 percent of cases, a bad credit score is the result of erroneous entries in the report. As a credit repair business you’ll help your client by disputing information on your clients report that you believe may be erroneous.

Step 2
Go through the documents very carefully and identify all the information that is entered wrongly. Pay close attention to unpaid loans that might not be your client’s as this could indicate identity theft.  Don’t be surprised if the amounts in this case are not terribly high, since this may be done to avoid raising suspicion. Identity theft will almost invariably result in a bad credit score.

Step 3
Send dispute letters for the mistakes identified. If you find anything that points to identity theft, be sure to report it to the police; it will also absolve your client from responsibility to a certain extent.

You credit repair business will prosper in proportion to your success in dealing with the credit bureaus on behalf of your client. Most clients hire a credit repair business because they lack the time and will to educate themselves on how to repair their own credit. And for that reason, if you hope to attract lots of clients the interest of your clients must always be your first priority. Believe me, paradoxical as it sounds, this is what will make your business a great success.

Step 4
Locate a state-of-the-art credit repair software so you can use your time more effectively. Work smartly, as this will bring in more business and therefore you will earn higher profits. While use of the software is recommended, do not ever rely on it totally; you must “marry” your software speed and efficiency, with the intelligent judgment that can only come from a human being.

Step 5
Promote your credit repair business actively both online and offline. Advertise, and offer bonuses to raise awareness of your business – such as free counseling, free consultations, free credit report assessment, lotteries, quality information and resources, and so on. Just always keep uppermost in your mind that your client’s interests is your first priority. Do this, and making money in your business will not seem all that difficult.

Start out by helping out family and friends, and do your best to do an exceptional job! Your good work will be rewarded by word-of-mouth promotion and endless leads. In order to kick start your business offer your services for a discounted price for a limited period; and be sure to do your very best job, and you will be rewarded with more referrals.

And once again, if you wish to make money do all you can to please your clients. The success will follow. Finally, never succumb to greed, promise too much, or be tempted to use illegal means, regardless of how tempting it may seem.

Being a chiropractor can’t be easy when you think about it. How are they supposed to get new patients? I know for a lot of medical doctors, they just need to show up to the hospital and they’ll have more people waiting there they can handle. Who does chiropractic marketing?

Marketing doesn’t have to be about billboards or signs on buses. If I was wondering who is the best houston chiropractor, it’s as simple as plugging it into the search engine and seeing who pops up. Still, are you just going to take the searche engine’s word for it? Finding an opportunity to meet a healthcare provider face to face can be very helpful.

Some companies are now providing “lunch and learn workshops” where you bring your lunch and spend the hour hearing about some health topic. If you can get a Houston Chiropractor to attend the function, you should be able to pick up tips on how to improve ergonomics, improve your posture, and best of all, you’ll have a chance to meet an actual doctor in your area.

Get your questions answered, and hear their response. Do they make sense? Do they seem like someone you’d like to visit for your own neck and back issue? Then a chance meeting a the event can be just what you’re looking for.

Some companies and groups are willing to put on health fairs. Most of the better doctors and providers out there dedicate at least some of their day to public relations. Spending time on a regular basis educating the public about chiropractic is a key ingredient for chiropractors looking to grow their practice.

There are no “chiropractic hospitals” so the best they can do is educate, educate, and educate some more.

Yoli is viewed as the “next big thing” within the MLM industry and it opened unofficialy for business during the summer of 2009. The official opening is scheduled for January 2010. The word “Yoli” is actually aztec and means “to live”. Yoli‘s main market is the huge 50 billion per year energy drink industry together with the beverage industry in general and they have a new patented technology that take the nutrition at the peak of the ripeness, when its values is at its highest, and freeze dry it into powder and put into what is called a “Blast Cap”. You then take this cap, put it on top of a water-filled bottle and you virtually blast the cap open so that the powder mixes with the liquid and “presto” – there’s your beverage.

So the question is whether or not this is a scam and if you will strike it rich if you join this business opportunity…

Is It a Scam?

The clear answer here is NO, Yoli is not a scam.

Yoli has legitimate products which people will be interested in whether there’s a compensation plan attached to it or not. So distributors are earning money on selling products, not just recruiting new members which is one example of a scam or pyramid scheme. The founders of the company, Michael Prichard, Rick Eisele, Daren Falter, Robbie Fender, Bobby Jones and Corey Citron are all highly successfull entrepreneurs and almost all of them have all built worldwide network marketing teams reaching the hundreds of thousands and they bring a lot of credibility and experience to the plate.

Daren Falter is also seen as the King of compensation plans and ethics in the industry, having written books on the subject and been functioning as a consultant for many MLM-startups during the years. Yoli has a large main office in Salt Lake City, Utah and is not just another MLM company some teenager started from their bedroom.

The Internet presents the business opportunity of a lifetime, but few it seems, have the ability to get started making money online. If you simply look at online commerce the same way as any other type of business, you can see that it is really not that complicated; no more so than running a traditional brick and mortar store in a physical location.

The start of the new drop shipping method and trend started way back before the Internet. The old companies that used this method in the catalog mail-order business are still around. This is a testament to the effectiveness of this technique. It works like this: you sell a product, but don’t really have it on hand in your warehouse. Your supplier warehouses and ships the items for you. You only pay for items when they sell. You won’t get stuck with a bunch of items that do not sell.

One easy way to get started is to acquire a wholesaler listing from a respected product sourcing service. What is this, you ask? It’s simply a service that puts you in contact with vendors and distributors who agree to drop-ship their merchandise.

Beware of companies that offer to sell you a ‘huge’ variety of products for drop shipping. These types of operations are middlemen that don’t give you very good pricing. You’ll find you won’t be price competitive with other stores, and there will be hundreds of others selling the same items.

A good ecommerce providers directory can point you to reputable ‘real’ drop ship companies that actually make and distribute their products. Many vendors these days will dropship – and the directory sites can put you in contact with these firms. If you don’t get direct phone contacts and addresses, you are likely dealing with a middleman, and not a true drop ship provider.

To sell dropship products on the Internet, just get a hold of one of the many fine product sourcing lists that are available. Make sure your list provides you with names and addresses of many firms; you want to deal direct, not with a middle-man. Sign up with your vendor and then start promoting products, either on your own web site, eBay or free web sites like Squidoo. Once you see how easy and effective this method is, you’ll wonder why you waited so long to get started.

Introduction

In the current economic climate, it’s not just employees who are coming under scrutiny in many organisations, but the effective use of work space as well.

With major advancements in the use and availability of mobile technology, it’s much easier and in some cases much more efficient for both the employer and employee to agree a flexible working arrangement. So as well as the more traditional arrangements for office based personnel, employees are now able to work from home and work from several locations during the working week. Even when in an office environment, hot-desking, touch-down areas or hotelling are all common arrangements being made for the mobile employee.

In providing this flexibility, it’s important that the employer considers how to ensure that the business premises are used to their maximum efficiency. It’s a major challenge for any employer, who will not want to see rows and rows of empty desks day after day.
Effective workplace planning is something that many organisations are now considering. There is much to consider such as minimum space requirements, lighting requirements, fire exit and disabled access considerations , to name but a few. So seeking the advice of a specialist workplace planning contractor could prove a worthwhile investment.

It’s not just about effective planning and utilisation of space. Is mobile working and the creation of touch down areas right for your business? In some organisations, the company culture and the flexibility of employees will mean that such initiatives will work. In other companies it may not. There are many things to consider in planning the workplace environment. No two companies are the same. For one organisation, it may be decided that a stimulating working environment for employees is required, whereas with other organisations effective use of space around the office location will be a priority. Which ever is effective for your organisation, you will want to ensure that the company’s culture and values are clearly understood by employees.

The work schedule can take several weeks or in the case of larger projects several months to complete. Either way, from the outset the project needs to demonstrate a clear plan to maximise the use of space, office and layout design, construction timescales and management of contractors whilst on site. The company’s employees will also need to be temporarily relocated whilst the work is undertaken. There are also stringent health and safety regulations concerning the office environment, which must be adhered to in the planning of the project.

Workplace planning contractors will undertake a site survey of the business premises to try and understand if such a scheme is likely to be a success. From the contractors point of view, it is a worthwhile exercise, to take time to discuss and agree the options with the client to ensure that once the plan of action is agreed, work will be scheduled to ensure the minimum disruption to the business.

It may be necessary to undertake a complete office fit out to maximise interior space usage.

What should be taken into consideration when planning the workplace area?

One of the most critical considerations when undertaking workplace planning is to be absolutely clear about what tasks will be performed in the designated areas. Different layouts, different furniture, the amount of space required, should all be considered depending upon the tasks to be employed in the area. So whether the workplace is to be for permanent staff or flexible workers, consideration needs to be given to the comfort of the working environment, to aid productivity.

Permanent workers will spend many hours at their work station so it is important that consideration is given to individual work areas. The correct provision of the appropriate office furniture and equipment all aid productivity and efficiency levels. Each employee will require their own personal space around their work station. No one likes to be cramped in and there are many variations of desk design, from single to multi desk designs to ensure enough space for each employee.

Comfort at the desk is a key priority to ensure that health problems are avoided through being in the seated position for long periods of time, so a comfortable chair is essential. Lighting is also a key consideration. A more pleasant working environment is created where the office has good natural light , but consideration will also need to be given to avoid glare on computer screens. Telephone communication also needs to be well appointed on the desk. Equally, for the mobile worker, ease of connecting up a laptop and mobile phone will be essential.

It is important to take into account all of these issues to, as far as possible prevent distractions from other areas of the office which could interfere with work. However, employers need to get the balance right, as it is just as important to maintain good communication and working relationships within the office. Ensure that every employee has ample space to effectively and efficiently undertake their tasks, without being distracted by other workers close by. Therefore, in some cases, the inclusion of a conference room to enable one-to-one or group discussions to be held, may be another effective element of the office design.

In my opinion, the most effective way in which to ensure that employees buy-in to what the employer is trying to achieve is to involve with the employees. Through consultation, the employees can give their views on what type of workstation will be best suited to performing the tasks.

For example if the environment is to be used by a sales person, where regular communication with clients is required, then a slightly more secluded working environment may be preferred to avoid background noise, particularly if discussing detailed proposals or contracts. A sales person is one type of employee who will have flexible working requirements, where a small amount of their working week will be spent in the office, whilst the rest of their time will be spent out on the road visiting potential and existing clients.

If the environment is in a finance department or call centre, then the use of system desking or multi seated work stations may be a more appropriate solution, where a number of employees can be seated in a work area together..

Well planned office refurbs generate better use of space.

Health and Safety in the office

Whatever the office conditions, the employees should be allowed a degree of flexibility to set up their work station to suit their own needs. As long as the employer has provided and considered the requirements of the working environment to allow employees to undertake their work effectively, employees will want to add a personal touch to their own work area. As long as employees do not place their own health and safety or that of others at risk, then there is nothing wrong with the employer allowing some flexibility with this.
Guidelines for use of equipment at the workstation

Taking time to ensure the comfort of employees at the workstation can reduce health and safety problems in the future. Every one enjoys working near a window and if this is possible, the reflection from windows onto a computer screen can make reading of the screen difficult. Therefore, window blinds or shades need will need to be supplied to enable employees to control lighting conditions.

In situations, where the workstation is to be used for longer periods of time, guidelines recommend that the use of computers may require an anti-glare filter to be placed across the screen to eliminate problems with reflection. A computer screen is recommended to be at least 25cm from eye level.

It is also necessary to ensure that enough electrical points are available, for additional communications equipment such as mobile phone chargers and laptops.

Employees may also require printers or scanners to be located on their workstation.
The correct seating is critical of any workstation design. Perhaps the most important feature of the workstation is the provision of the correct type of office chair. Many hours will be spent seated at the workstation, so the better the quality of office furniture, the less likelihood there will be of receiving complaints from employees about discomfort in the back, shoulder or neck area of the body. The chairs comfort and design can impact upon how effective or productive the employee will be. So it is good practice to test some office chairs for comfort before purchasing too many.

Good morale amongst employees is positive for your business and a comfortable working environment will help the cause. I was recently involved in a project to set up a new contact centre to accommodate eighty call centre agents. Following much discussion with the office design contractor and consultation with around twenty existing agents, plans for the new look office were formulated before the contractor went away to draw up the plans. The existing agents felt that team working was important and therefore it was agreed that the most effective office layout would be for the call centre agents to be located in teams of six around a circular desk system.

Once the plans were finalized, over a three month period the office layout was developed. Taking time to involve the existing agents has proved very effective indeed, with all call centre disciplines showing good signs of improvement.

Whether you require a single or multiple office construction design and build projects, seek the advice of a specialist contractor.

Fire Exit Considerations

No matter what type of business you operate, employers must comply with regulations around safety at work, and this includes what to do in the event of a fire.In today’s health and safety led environment whether it is at home or in the office, the installation of smoke detectors is common place.

The Regulatory Reform (Fire Safety) Order 2005, was introduced to provide guidelines for businesses on what reasonable steps should be taken to reduce the risk from fire, to occupants of the building . More importantly the Order contains advice to business owners to ensure that a safe escape plan is in place should fire occur.

Generally speaking, ensuring fire safety within premises is a common sense approach. It is important that in any workplace planning programme, that time is taken to identify for example, where the nearest exit routes are for employees to safely leave the building and where employees should congregate upon evacuation of the premises.

In some premises of course, hazardous materials may be in use within the building and therefore it is wise to seek further advice from the fire service who can advise on how to take specific precautions. Equally, office buildings on several floors will also require advice from fire safety experts to ensure safe exit routes are identified. Many businesses now appoint fire marshals whose responsibility it is, to make sure that every one within the building is aware about what they should do in the event of a fire.

In any work environment , escape routes should be safely and immediately accessible at all times and suitable for the number of people likely to use them. They should not be obstructed in any way and accessible for emergency services.

Guidelines do recommend that at least two fire exits should be available if a office is to be occupied by more than 60 people. The guidelines also extend to the number of flights of stairs and passages of corridors, so your workplace planning considerations will need to comply with the regulations.

Disabled Access

There are many considerations for employers to be mindful of when planning to accommodate disabled people within offices and premises. Under the Disability Discrimination Act every business is required to make ‘reasonable adjustments’ to the working environment to ensure that people with disabilities are not discriminated against.

These include making adjustments to the workplace to ensure ease of access for the disabled and providing suitable modified office furniture to provide the same level of office comfort as able bodied employees. The inclusion of a stair lift may also be necessary to accommodate disabled employees in areas other than the ground floor area.

Conclusion

It can be a cost effective solution to engage with a workplace planning specialist to review the layout of your current workenvironment. There are many rules and regulations to comply with, so taking time to consider the implications of exactly what is required is imperative. Do not under estimate the amount of issues to consider in making your workplace a pleasant working environment.

Unfortunately we live in a society where employees are quick to point the finger of blame at their employer for failing to provide the correct workstation or office furniture. So the contractor and client should take time to undertake a site survey, establish what is required from both the employer’s point of view and that of the employee to ensure that the end result meets both the needs of the employer and the employee. Productivity and morale will be greatly improved in a pleasant working environment.